7bed Terms & Conditions
— Platform Rules & User Agreement

Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "you") and 7bed ("7bed", "we", "us", "our"), the operator of the online betting and casino platform accessible at https://7bed.io ("Platform"). By accessing or using any part of the Platform — including browsing the website, creating an account, making a deposit, placing a bet, or participating in any promotion — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately cease using the Platform and, if you hold an account, request its closure by contacting [email protected]. Continued use of the Platform following any update to these Terms constitutes your acceptance of the revised version.

Eligibility & Registration

Use of the 7bed Platform is subject to the following eligibility requirements, all of which must be satisfied continuously throughout your use of the Platform:

• You must be at least 21 years of age at the time of registration and at all subsequent times you use the Platform.
• You must be a natural person — corporations, partnerships, trusts, and other legal entities may not register accounts.
• You must be physically located in Bangladesh at the time of placing bets or accessing casino games.
• You must not be a current or former employee, officer, director, contractor, or immediate family member of a 7bed employee or business partner in a position that provides material insight into platform operations, odds, or game outcomes.
• You must not be self-excluded from the Platform or subject to a cooling-off period imposed by 7bed.
• You must not already hold another active or suspended 7bed account. One account per person is strictly enforced.

During registration, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, contact number, and mobile wallet details. Providing false or misleading information at registration constitutes a material breach of these Terms and may result in immediate account closure and forfeiture of any balance held on the Platform.

Account Management

Each registered user is permitted to hold exactly one (1) active account on the 7bed Platform. Duplicate accounts — whether created intentionally or otherwise — will be merged or closed at 7bed's discretion. Any balances, bonuses, or winnings accrued in a duplicate account may be voided.

You are solely and entirely responsible for all activity conducted under your account, including bets placed, games played, deposits made, and withdrawal requests submitted. You must take all reasonable steps to keep your username and password confidential and must not share your login credentials with any third party for any reason.

7bed employs industry-standard security measures including SSL encryption, two-factor authentication options, and automated anomaly detection. However, we cannot guarantee the security of information transmitted over the public internet, and you acknowledge that you use the Platform at your own risk with respect to network-level threats outside our control.

If you suspect that your account has been accessed without your authorization, you must contact [email protected] immediately. 7bed will investigate and may temporarily suspend the account pending the outcome of that investigation. 7bed is not liable for losses arising from unauthorized account access where the breach resulted from your failure to maintain password confidentiality.

Deposits & Withdrawals

All financial transactions on the 7bed Platform are denominated in Bangladeshi Taka (BDT). 7bed does not accept foreign currency deposits or process transactions requiring currency conversion. The following payment methods are currently supported:

• bKash — minimum deposit ৳200, maximum ৳500,000 per transaction
• Nagad — minimum deposit ৳200, maximum ৳500,000 per transaction
• Rocket (Dutch-Bangla Bank) — minimum deposit ৳300, maximum ৳200,000 per transaction
• Upay (UCB) — minimum deposit ৳300, maximum ৳200,000 per transaction

Deposits are typically credited to your 7bed wallet within minutes of a successful mobile wallet transaction confirmation. If a deposit is not reflected in your account within 30 minutes, contact support with your transaction reference number.

Withdrawal requests are processed within the following indicative timeframes: bKash and Nagad withdrawals within one to three hours; Rocket and Upay withdrawals within two to six hours. These timeframes are estimates and may be extended during periods of high demand or when additional verification is required. 7bed does not charge internal processing fees on withdrawals, though your mobile wallet provider's own transfer fees may apply and are not within 7bed's control.

Withdrawals will only be processed to the same payment method and account number used for the most recent deposit, subject to verification. 7bed reserves the right to request supporting documentation before processing any withdrawal request, particularly for large amounts or where unusual account activity has been detected. Funds that are the subject of a withdrawal request may be held pending completion of any verification checks.

Bonuses & Promotions

7bed may from time to time offer bonuses, free bets, cashback, reload promotions, and other incentives to eligible players. The availability and specific terms of each promotion — including wagering requirements, minimum odds, eligible games, maximum bonus amounts, and expiry periods — are set out in the individual promotion terms published on the Platform at the time the promotion is active. In the event of any conflict between these general Terms and the terms of a specific promotion, the specific promotion terms shall prevail with respect to that promotion only.

General rules applicable to all bonuses and promotions include the following:

• Bonus funds are separate from real-money funds. Winnings generated from bonus play must meet the applicable wagering requirement before they can be withdrawn as real money.
• Bonuses may only be claimed once per person, per household, per device, and per IP address unless the promotion terms expressly state otherwise.
• 7bed reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice if circumstances warrant, including in cases of suspected abuse or technical error.
• Multi-accounting, use of VPN or proxy services to circumvent geographic or account restrictions, and any form of bonus abuse will result in forfeiture of all bonus funds and associated winnings, and may result in permanent account suspension.
• Bonuses and promotions are intended for recreational players. 7bed reserves the right to decline to offer a bonus to any player at its sole discretion.

Betting & Gaming Rules

All bets placed on the 7bed Platform are subject to the specific rules applicable to each sport, market, or game type. These rules are accessible within the relevant section of the Platform and are incorporated by reference into these Terms. By placing a bet or participating in any game, you confirm that you have read and understood the applicable rules.

With respect to sports betting — including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures, and domestic tournaments), football, kabaddi, and other markets — the following general principles apply:

• Bets are accepted at the odds displayed at the time of placement. Once a bet is confirmed, the odds are locked and will not change unless the bet is voided.
• In-play bets are accepted subject to network latency. 7bed does not guarantee that in-play bets will be accepted after the relevant event or market has been suspended.
• Where a match or event is abandoned, postponed, or shortened before the minimum required duration of play (as defined in the sport-specific rules), bets may be voided and stakes returned.
• 7bed reserves the right to void any bet placed at manifestly incorrect odds due to a pricing error or technical fault.

With respect to casino and live casino games, all game outcomes are determined by certified random number generators (RNG) or, in the case of live dealer games, by the physical result of the game conducted by the dealer. Game results are final once the round is complete and cannot be reversed except where a verifiable technical fault is identified.

With respect to fishing and arcade games — including Happy Fishing and Super Fruit Machine — game mechanics and payout structures are published within each game's help section. Return-to-player (RTP) rates are set by the game provider and are disclosed in the game information panel.

Prohibited Conduct

The following conduct is strictly prohibited on the 7bed Platform. Engaging in any of the following may result in immediate account suspension, voiding of bets and winnings, forfeiture of account balance, and, where appropriate, referral to relevant authorities:

• Fraud and Misrepresentation: Providing false identity information, using stolen payment credentials, or impersonating another person.
• Multi-Accounting: Registering or operating more than one account, whether under your own name or a third party's name.
• Collusion: Coordinating with other players to manipulate game outcomes, exploit bonus structures, or guarantee profit through coordinated betting strategies.
• Match-Fixing and Insider Betting: Placing bets based on non-public information about the outcome of a sporting event, or any involvement in match-fixing activity.
• Automated Betting: Using bots, scripts, automated software, or any non-human agent to place bets, play games, or interact with the Platform.
• Exploitation of Technical Errors: Taking advantage of software bugs, mispriced odds, game malfunctions, or any other technical fault to obtain an unfair advantage.
• Money Laundering: Using the Platform in any manner designed to conceal the origin of funds or to layer illicit proceeds through betting transactions.
• Chargebacks: Initiating a fraudulent chargeback or payment reversal with your mobile wallet provider in relation to a 7bed deposit that was correctly processed.

Responsible Gaming

7bed is committed to providing a safe and responsible gaming environment for all players. We recognize that for a small number of individuals, gambling can become problematic, and we take our duty of care seriously. The following responsible gaming tools are available to all registered 7bed account holders:

• Deposit Limits: Set daily, weekly, or monthly deposit limits directly from your account settings. Limits take effect immediately when reduced and after a 24-hour cooling period when increased.
• Session Timers: Set a maximum session duration. When your session timer expires, you will be automatically logged out of the Platform.
• Self-Exclusion: Request a self-exclusion period of 1 month, 3 months, 6 months, 1 year, or permanently. During self-exclusion, your account will be suspended and you will not be able to deposit, bet, or claim bonuses.
• Cooling-Off Periods: Request a short break of 24 hours, 48 hours, or 7 days without committing to a full self-exclusion.
• Reality Checks: Configure in-session notifications that remind you how long you have been playing and how much you have wagered.

If you believe your gambling is becoming a problem, or if someone close to you has expressed concern about your gambling behaviour, we strongly encourage you to use self-exclusion and to contact our support team at [email protected]. Our support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6), and can assist you in activating any of the responsible gaming tools described above.

The minimum age to use 7bed is 21. If you are aware of a minor attempting to use the Platform, please report this to [email protected] immediately.

Intellectual Property

All content on the 7bed Platform — including but not limited to the website design, layout, graphics, logos, icons, text, software code, game interfaces, and promotional material — is the property of 7bed or its content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial recreational purposes only.

You may not copy, reproduce, distribute, modify, adapt, translate, create derivative works from, publicly display, or otherwise exploit any content from the Platform without the prior written consent of 7bed. The 7bed name, logo, and brand identity are trademarks of 7bed. Unauthorized use of these marks is prohibited.

Game content provided by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — remains the intellectual property of the respective studio and is licensed to 7bed for display on the Platform. Your use of such games is subject to these Terms and does not grant you any rights in the underlying game software or content.

Limitation of Liability

To the fullest extent permitted by applicable law, 7bed, its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or loss of opportunity, even if 7bed has been advised of the possibility of such damages.

7bed's total aggregate liability to you for any claim arising out of or related to these Terms or your use of the Platform shall not exceed the total net deposits made by you to your 7bed account in the 30-day period immediately preceding the event giving rise to the claim.

7bed does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. We reserve the right to suspend, modify, or discontinue any part of the Platform at any time and for any reason without liability to you, subject to any applicable notice requirements.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Privacy & Data

7bed collects, processes, and stores personal data in accordance with our Privacy Policy, available at 7bed.io/privacy-policy. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference and forms part of the agreement between you and 7bed.

In summary, 7bed collects personal data for the purposes of account registration and verification, processing financial transactions, delivering customer support, complying with applicable legal obligations, and improving the Platform. We do not sell your personal data to third parties. We share data only with service providers necessary for the operation of the Platform and where required by law.

Amendments to Terms

7bed reserves the right to amend these Terms at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered users via the email address or contact number associated with their account. It is your responsibility to review these Terms periodically to ensure you are aware of the current version.

Your continued use of the Platform following the publication of amended Terms constitutes your acceptance of those amendments. If you do not agree to the amended Terms, you must cease using the Platform and, if applicable, request the withdrawal of your available balance and closure of your account by contacting [email protected].

Suspension & Termination

7bed reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms
• Failure to satisfy or maintain eligibility requirements, including the age requirement
• Engagement in prohibited conduct as described in Section 7
• Reasonable suspicion of fraud, money laundering, or criminal activity
• Receipt of a lawful instruction from a regulatory or law enforcement authority
• Prolonged account inactivity (defined as no login activity for a period of 12 consecutive months)

Upon account closure, any real-money balance remaining in your account (net of any applicable adjustments for voided bonuses or withheld winnings) will be returned to your registered mobile wallet, provided that identity verification has been satisfactorily completed. Accounts closed for breach of these Terms or prohibited conduct may have their balances forfeited in whole or in part at 7bed's discretion.

You may close your account at any time by contacting [email protected]. Voluntary account closure requests are processed within two business days.

Governing Law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. 7bed operates as an online platform serving Bangladeshi players and directs its services to the Bangladesh market.

In the event of a dispute between you and 7bed, we encourage you to contact our support team in the first instance at [email protected]. Our support team will endeavour to resolve disputes fairly and efficiently, typically within 5 business days of receiving a formal written complaint.

Where a dispute cannot be resolved through our internal complaints process, the matter may be referred to an appropriate dispute resolution mechanism. 7bed will cooperate fully with any such process.

Contact Information

If you have any questions about these Terms & Conditions, wish to raise a complaint, or need assistance with your account, please contact the 7bed support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Service Area: All 64 districts of Bangladesh

When contacting support regarding a dispute or formal complaint, please include your registered account username, a description of the issue, and any relevant transaction reference numbers. This will allow us to investigate and respond to your query as efficiently as possible.